Ask-Carol Terms of Use

Welcome to Ask-Carol.com, operated by Shockley Consulting, LLC (the “Company”). By accessing Ask-Carol.com and by using any services available on this Website (the “Service”), you agree to be bound by these Terms of Use (this “Agreement”). This Agreement governs the use of the Service and access to the Website; please read it carefully.

Ask-Carol, LLC. (“we” “us”, “Ask-Carol”) provides the website known as Ask-Carol, as well as services related to the website (“the Site”) where such services are subject to your compliance with the terms and conditions set forth in this Agreement. By using the Site, you accept and agree to be bound by these terms and conditions. If you do not agree to these terms and conditions, please do not use the Ask-Carol Site in any manner and leave immediately.

1. Introduction:
This Agreement is made between Ask-Carol and you, the visitor, user and/or Member of the Site (“you”, “member”, or “user”). This Agreement is an electronic contract that establishes the legally binding terms you must accept to access and use the Website, and to become a “User”. We reserve the right at any time to: Change and amend the terms and conditions of this Agreement; Change the Site, including eliminating or discontinuing any content on or feature of the Site; or Change any fees or charges for use of the Site.A User shall be defined as a person or entity that has registered on the site seeking services.Be sure to review this Agreement periodically to ensure familiarity with the most current version.

2. Termination
This Agreement shall remain effective until terminated in accordance with its terms. Ask-Carol may terminate this Agreement, and/or your access to and use of the Site or any portion thereof, immediately, in the event we determine, in our sole discretion, that you have breached this Agreement. Upon termination, you will not have access to your account or any information stored within your account. You are solely responsible for keeping backup records of any information you want after your account is terminated. We are not responsible for, and will not provide you access to, any information within the account after account termination.

3. Changes to Terms of Use
These Terms of Use are subject to change by Ask-Carol at any time, effective upon posting on the Ask-Carol website, and your use of the website or the Services after such posting will constitute acceptance by you of such changes. In addition, by accessing the website or becoming a User (if applicable), you consent to have this Agreement provided to you in electronic form.

4. Ask-Carol Services
The Services offered by Ask-Carol consist of website and telephone based information media whereby Ask-Carol provides Users with suggestions for Assisted Living Facilities (hereinafter “Facility” or “Facilities”) in their geographic area.Users represent, understand and expressly agree that Ask-Carol does not have control over the quality, timing, legality, characteristics or any other aspect whatsoever of the services actually delivered by any Facility. Ask-Carol makes no representations about the suitability, reliability, timeliness, and accuracy of the services provided by any Facility whether in public, private or offline interactions. All Users do hereby expressly agree not to hold Ask-Carol (or Ask-Carol’s or Shockley Consulting’s officers, directors, investors, subsidiaries, agents, assignees, representatives, advertisers, marketing partners, licensors, independent contractors, recruiters, corporate partners, or employees, hereinafter “Affiliates”) liable for any instruction, advice or services delivered which originated through the website and Ask-Carol and its Affiliates expressly disclaim any liability whatsoever for any damage, suits, claims, and/or controversies that arise or relate in any way to this website, our Services, the information provided through this website and the services provided by or to any User of this website or our Services.

5. Release

Ask-Carol is not a party to any agreement between Users and Facilities, but is merely a medium through which the parties connect and communication is facilitated. Any issues concerning the services received by the User or payment due to the Facility must be resolved directly by the User and the Facility.

ASK-CAROL WILL NOT BE HELD RESPONSIBLE AND EXPRESSLY DISCLAIMS ANY LIABILITY WHATSOEVER FOR ANY CLAIMS, DEMANDS OR DAMAGES, DIRECT OR INDIRECT, OF EVERY KIND AND NATURE, KNOWN AND UNKNOWN, SUSPECTED AND UNSUSPECTED, DISCLOSED AND UNDISCLOSED, ARISING OUT OF OR IN ANY WAY CONNECTED WITH SERVICES, INCLUDING PAYMENT FOR ASSISTED LIVING SERVICES EVEN IF SUCH SERVICES ARE THE RESULT OF USER AND FACILITY MEETING THROUGH OUR WEBSITE. BY USING THIS WEBSITE USERS REPRESENT, UNDERSTAND, AND EXPRESSLY AGREE TO HOLD ASK-CAROL HARMLESS FOR ANY CLAIM, CONTROVERSY OR DAMAGES THAT MAY ARISE FROM ANY DISPUTE BETWEEN YOU AND ANY OTHER USER(S) OF THE WEBSITE INCLUDING WITH ANY OTHER USER, USER OR FACILITY.

6. No Warranty
ASK-CAROL DOES NOT: (i) GUARANTEE THE ACCURACY, COMPLETENESS OR USEFULNESS OF ANY INFORMATION PROVIDED ON THE SITE AND SERVICES, OR (ii) ADOPT, ENDORSE OR ACCEPT RESPONSIBILITY FOR THE ACCURACY OR RELIABILITY OF ANY OPINION, ADVICE, OR STATEMENT MADE BY ANY THIRD PARTY THROUGH OR PUBLISHED ON OUR WEBSITE OR THROUGH OUR SERVICES. UNDER NO CIRCUMSTANCES WILL ASK-CAROL BE RESPONSIBLE FOR ANY LOSS OR DAMAGE RESULTING FROM ANYONE’S RELIANCE ON INFORMATION OR OTHER CONTENT POSTED ON THE SERVICES, OR TRANSMITTED TO OR BY ANY USERS. WITHOUT LIMITING THE FOREGOING, THIS WEBSITE, OUR SERVICES, THE INFORMATION AND MATERIALS CONTAINED AND MADE AVAILALBLE THROUGH THIS WEBSITE AND THROUGH OUR SERVICES, INCLUDING TEXT, GRAPHICS, INFORMATION, LINKS OR OTHER ITEMS ARE ALL PROVIDED “AS IS” AND “AS AVAILABLE.” ASK-CAROL DOES NOT WARRANT THE ACCURACY, ADEQUACY OR COMPLETENESS OF THIS CONTENT, INFORMATION AND MATERIALS, NOR THE SERVICES PROVIDED BY ANY ASSISTED LIVING FACILITY AND ASK-CAROL EXPRESSLY DISCLAIMS LIABILITY FOR ERRORS OR OMISSIONS IN THE SERVICES, INFORMATION, CONTENT, MATERIALS AND SERVICES PROVIDED THROUGH THIS WEBSITE, INCLUDING THE SERVICES PROVIDED BY US OR ANY THIRD PARTY. NO WARRANTY OF ANY KIND, IMPLIED, EXPRESSED OR STATUTORY INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF NON-INFRINGEMENT OF THIRD PARTY RIGHTS, TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND FREEDOM FROM COMPUTER VIRUS, IS GIVEN IN CONJUNCTION WITH OUR SERVICES, THE INFORMATION, CONTENT, OR MATERIALS PROVIDED THROUGH OR RELATING TO OUR SERVICES. FURTHERMORE, ASK-CAROL DOES NOT WARRANT THAT YOUR USE OF THE SERVICES WILL BE SECURE, UNINTERRUPTED, SAFE, ALWAYS AVAILABLE, ERROR-FREE OR WILL MEET YOUR REQUIREMENTS, OR THAT ANY DEFECTS IN THE SERVICES WILL BE CORRECTED. ASK-CAROL DISCLAIMS LIABILITY FOR, AND NO WARRANTY IS MADE WITH RESPECT TO, THE CONNECTIVITY AND AVAILABILITY OF THE SERVICES.

7. Assumption of Risk
You assume all risk when engaging the services or purchasing the goods of any Facility and in connection with using the Services, including but not limited to all of the risks associated with any online or offline interactions with Facilities, including all risks of physical or emotional injury or harm resulting in any way or arising out of assisted living services or clients obtained through our Services. You agree to take all necessary precautions, including but not limited to any recommendations set forth by Ask-Carol, when interacting with facilities.

8. Disclaimers
UNDER NO CIRCUMSTANCE IS ASK-CAROL, INC., OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES AND AGENTS LIABLE FOR ANY INCIDENTIAL, CONSEQUENTIAL, PUNITIVE OR SPECIAL DAMAGES OF ANY NATURE WHATSOEVER ARISING OUT OF OR IN CONNECTION WITH PROVIDING OR FAILING TO PROVIDE SERVICE OR ANY CHANGE IN THE FUNCTIONALITY OF THE SITE, INCLUDING, WITHOUT LIMITATION, LOST PROFITS OR LOSS OF BUSINESS. THIS SECTION SHALL ALSO SURVIVE THE TERMINATION OF THIS AGREEMENT.WE PROVIDE THE SITE AND PLATFORM ON AN “AS IS” BASIS AND GRANT NO WARRANTIES OF ANY KIND, EXPRESSED, IMPLIED, STATUTORY, IN ANY COMMUNICATION WITH OUR REPRESENTATIVES, OR US OR OTHERWISE WITH RESPECT TO THE SITE. WE SPECIFICALLY DISCLAIM ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. FURTHER, WE DO NOT WARRANT THAT YOUR USE OF THE SITE WILL BE SECURE, UNINTERRUPTED, ALWAYS AVAILABLE OR ERROR-FREE OR THAT THE SITE WILL MEET YOUR REQUIREMENTS OR THAT ANY DEFECTS IN THE SITE WILL BE CORRECTED. WE DISCLAIM LIABILITY FOR, AND NO WARRANTY IS MADE WITH RESPECT TO, CONNECTIVITY AND AVAILABILITY. WE RESERVE THE RIGHT, AT ANY TIME AND IN OUR SOLE DISCRETION, TO MODIFY OR CHANGE THE SITE OFFERING. WE PROVIDE NO GUARANTEE OF ANY KIND THAT THE SITE, CODE, LAYOUT, DESIGN, SEARCH ALGORITHMS, SEARCH RESULTS, FUNCTIONALITY, OR ANY OTHER ITEM RELATED TO THE SITE WILL NOT MATERIALLY CHANGE DURING THE COURSE OF THE TERM OF YOUR USAGE.

9. Limitation of Liability
TO THE FULLEST EXTENT ALLOWED BY APPLICABLE LAW, IN NO EVENT WILL THE COMPANY, ITS AFFILIATES, BUSINESS PARTNERS, LICENSORS OR SERVICE PROVIDERS BE LIABLE TO YOU OR ANY THIRD PERSON FOR ANY INDIRECT, RELIANCE, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OR CORRUPTION OF DATA OR PROGRAMS, SERVICE INTERRUPTIONS AND PROCUREMENT OF SUBSTITUTE SERVICES, EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, THE COMPANY’S LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID, IF ANY, BY YOU TO THE COMPANY FOR THE SERVICE DURING THE TERM OF USAGE. YOU AGREE THAT REGARDLESS OF ANY STATUTE OR LAW TO THE CONTRARY, ANY CLAIM OR CAUSE OF ACTION ARISING OUT OF OR RELATED TO USE OF THE WEBSITE OR SERVICE OR THE TERMS OF THIS AGREEMENT MUST BE FILED WITHIN ONE YEAR AFTER SUCH CLAIM OR CAUSE OF ACTION AROSE OR BE FOREVER BARRED.

10. Indemnification
You agree to indemnify and hold the Company, its subsidiaries, affiliates, and its and their officers, agents, partners and employees, harmless from any loss, liability, claim, or demand, including reasonable attorney’s fees, made by any third party due to or arising out of (a) your breach of or failure to comply with this Agreement (including any breach of your representations and warranties contained herein), (b) any postings or Content you post on the Website or as a result of the Service, and (c) the violation of any law or regulation by you. The Company reserves the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with the Company in connection therewith.

11. Claims of Copyright Infringement
The Digital Millennium Copyright Act of 1998 (the “DMCA”) provides recourse for copyright owners who believe that material appearing on the Internet infringes their rights under U.S. Copyright law. If you believe in good faith that materials hosted by Ask-Carol or one of its subsidiaries and or affiliates infringe your copyright, you (or your agent) may send us a notice requesting that the material be removed, or access to it blocked. If you believe in good faith that a notice of copyright infringement has been wrongly filed against you, the DMCA permits you to send us a counter-notice. Notices and counter-notices must meet the then-current statutory requirements imposed by the DMCA. Notices and counter-notices with respect to the Site should be sent to us by emailing us. We suggest that you consult your legal advisor before filing a notice or counter-notice. Also, be aware that there can be penalties for false claims under the DMCA.

12. Ownership and Restrictions on Use
Ask-Carol, Inc. All Rights Reserved. The Site is owned and operated by us in conjunction with others pursuant to contractual arrangements. You may only access and use the materials on the Site, and download and/or print out only one copy of any materials on the Site, solely for your personal use. You may not republish, upload, post, transmit or distribute materials from the Site in any way without our prior written permission. Modification of the materials or use of the materials for any other purpose is a violation of our copyright and other proprietary rights, and is strictly prohibited. You acknowledge that you do not acquire any ownership rights by using the Site.”Ask-Carol.com” and the “Ask-Carol!”, tag line and logo are all trademarks and/or service marks of Shockley Consulting. All other trademarks, service marks, and logos used on the Site are the trademarks, service marks, or logos of their respective owners.

13. Notice of Trademark Rights
The service marks and trademarks Ask-Carol and the Ask-Carol logo are service marks owned by Ask-Carol. Except as may be otherwise indicated, any other trademarks, service marks, logos and/or trade names appearing on the website are the property of their respective owners. Users acknowledge the rights of Ask-Carol and the respective third parties in those marks. Users may not copy or use any of these marks, logos or trade names without the prior written permission of the owner as expressly allowed by these Terms of Use.

14. Jurisdictional Issues
The Site is solely directed to individuals residing in the United States, specifically those individuals located in New York, New Jersey, Delaware, and Pennsylvania. Actions may be directed at other United States jurisdictions on a case-by-case basis only. We make no representation that materials in the Site are appropriate or available for use in other locations. Those who choose to access the Site from other locations do so on their own initiative and at their own risk, and are responsible for compliance with local laws, if and to the extent applicable. We reserve the right to limit the availability of the Site and/or the provision of any service or product described thereon to any person, geographic area, or jurisdiction we so desire, at any time and in our sole discretion, and to limit the quantities of any such service or product that we provide.

15. MANDATORY ARBITRATION OF DISPUTES

ANY CLAIM, CONTROVERSY OR DISPUTE OF ANY KIND BETWEEN THE USER AND THE COMPANY AND/OR ANY OF ITS EMPLOYEES, AGENTS, AFFILIATES OR OTHER REPRESENTATIVES, WHETHER SOUNDING IN CONTRACT, STATUTE OR TORT, INCLUDING FRAUD, MISREPRESENTATION, FRAUDULENT INDUCEMENT, OR ANY OTHER LEGAL OR EQUITABLE THEORY AND REGARDLESS OF THE DATE OF ACCRUAL OF SUCH CLAIM, CONTROVERSY OR DISPUTE SHALL BE RESOLVED BY FINAL AND BINDING ARBITRATION AS PRESCRIBED IN THIS SECTION.A single arbitrator engaged in the practice of law will conduct the arbitration. The arbitrator will be selected in accordance to the rules of the American Arbitration Association or may be selected by agreement of the parties, who shall cooperate in good faith to select the arbitrator. The arbitration will be conducted by, and under the then applicable rules of the American Arbitration Association. Any required hearing fees and costs shall be paid by the parties as required by applicable rules or as required by applicable law, but the arbitrator shall have the power to apportion such costs as the arbitrator deems appropriate.THE ARBITRATOR’S DECISION AND AWARD WILL BE FINAL AND BINDING, AND JUDGMENT ON THE AWARD RENDERED BY THE ARBITRATOR MAY BE ENTERED IN ANY COURT WITH JURISDICTION.If any party files a judicial or administrative action asserting a claim that is subject to arbitration and another party successfully stays such action or compels arbitration, the party filing that action must pay the other party’s costs and expenses incurred in seeking such stay or compelling arbitration, including attorney fees.THIS AGREEMENT IS GOVERNED BY AND MUST BE CONSTRUED UNDER THE LAWS OF THE STATE OF NEW JERSEY, WITHOUT REGARD TO CHOICE OF LAW PRINCIPLES AND YOU AGREE TO SUBMIT YOURSELF TO THE PERSONAL JURISDICTION OF THE COURTS OR OF AN ARBITRAL TRIBUNAL IN THE STATE OF NEW JERSEY.

16. Waiver and Severability

If either party does not enforce any right or remedy available under this Agreement, that failure is not a waiver of the right or remedy for any other breach or failure by the other party. Our waiver of any requirement in any one instance is not a general waiver of that requirement and does not amend this Agreement. If any part of this Agreement is held invalid or unenforceable, that part is interpreted consistent with applicable laws as nearly as possible to reflect the original intentions of the parties. The rest of this Agreement shall remain in full force and effect. The provisions of this Agreement that are contemplated to be enforceable after the termination of this Agreement shall survive said termination.The terms and conditions of this Terms of Use Agreement may be edited and modified by Ask-Carol at any time.

17. Entire Agreement
This Agreement contains the entire agreement between you and the Company regarding the use of the Website and/or the Service. If any provision of this Agreement is held invalid, the remainder of this Agreement shall continue in full force and effect. There shall be no third party beneficiaries to this Agreement.

This agreement was last modified on October 30, 2013 and shall be effective immediately.

USE OF THIS SITE SIGNIFIES YOUR AGREEMENT TO THIS TERMS OF USE AGREEMENT.